Eversense Community Update June 16, 2020

We are here to support our Eversense users, including helping you get your next sensor inserted!

Please stay with us and continue to utilize our 90-day sensors, and please know we’re continuing the journey towards the next generation of Eversense.

As a part of this update, below are answers to frequently asked questions during the current COVID-19 environment.

  • How do I order my next sensor?

    • Our distributor partners are open! Please reach out to your distributor directly. For contact information, click here.

    • If you do not remember the distributor you last worked with, you can look at your recent Eversense invoices or a recent EOB (Explanation of Benefits) from your insurance company.  Also, be on the lookout for a text/email from us 30 to 45 days before your sensor is due for replacement. Of course, if you have questions at any time, please call us at 844-SENSE4U.

  • Is the Eversense Bridge Program still active and can I participate in the Program beyond my 2nd sensor?

    • The Eversense Bridge Program has been extended to continue helping eligible patients with out-of-pocket costs for the Eversense product. This extension goes beyond your 2nd sensor!

    • As a reminder, the Eversense Bridge Program covers the cost of the sensor product only. The sensor insertion/removal procedure has a separate cost – please inquire with your HCP regarding fees associated with the procedure.

  • What about other Senseonics patient access programs – are they available?

    • There have been significant changes to certain patient programs that previously may have covered the costs of sensor insertions and removals. Please make sure to inquire with your HCP regarding costs associated with these procedures.

  • What if my inserting health care provider’s office is closed due to COVID-19 or no longer providing Eversense in their practice?

    • We have Certified Eversense providers throughout the country who might be able to help you!

    • If you require help locating an available provider, call 844-SENSE4U or email HCPservices@senseonics.com.

    • If you are due for a sensor replacement but would rather wait for your own HCP or are experiencing travel restrictions due to COVID-19, do not worry - the sensor can stay in your arm safely past the 90-day wear time. However, you will not receive any readings once you have reached the 90-day wear time period.

If you have any billing questions, please contact your distributor or your Health Care Provider.

If you have product questions or a troubleshooting need, call Eversense Customer Care at 844-SENSE4U – we are here to help 24/7!

Thank you,

The Eversense Team

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HOW EVERSENSE EMPOWERS YOU

 
24

HOURS A DAY

Keep up with your glucose 24 hours a day.
 
90

DAYS

The FDA-approved long-term CGM with a sensor that lasts up to 90 days.

The only CGM with on-body vibe alerts

to warn you of approaching
highs and lows

Discreet & Flexible

Smart Transmitter has a low
profile and the flexibility to
remove and reattach it without wasting a sensor.
Transmitter
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THE EVERSENSE CGM SYSTEM

 
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IS THE EVERSENSE 90-DAY CGM SYSTEM RIGHT FOR YOU?

 

If you live with any of the following conditions, continuous glucose monitoring is considered the standard of care, and the Eversense CGM may be the right choice for you:

TYPE 1
DIABETES
People with type 1 diabetes.
TYPE 2
DIABETES
People with type 2 diabetes 
on multiple insulin injections, 
basal insulin, or sulfonylureas.
↓70 mg/dL HYPOGLYCEMIC
People who are at risk for hypoglycemia and/or have hypoglycemia unawareness.
HEMOGLOBIN
A1C OVER
TARGET
 
HIGH GLUCOSE
VARIABILITY
 
 
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